Privacy Policy

This Privacy Policy explains how Glimmer Clean ("we," "us," or "our") collects, uses, and shares information when you visit our website, book services, or otherwise interact with us online. By using our site, you agree to the practices described below.

Information We Collect

We may collect the following categories of information:

• Contact information such as your name, phone number, and any details you provide when scheduling a service or contacting us.
• Booking and service details related to the services you request.
• Usage data about how you interact with our website (pages visited, clicks, referring pages, approximate location, device/browser characteristics) collected via cookies and similar technologies.
• Communications you send to us, including reviews, inquiries, and support messages.

How We Use Information

We use information to:

• Provide, schedule, and improve our cleaning services;
• Respond to inquiries, send confirmations, and provide customer support;
• Process payments and prevent fraud;
• Analyze site performance and understand how visitors use our website;
• Send service-related messages and (if applicable) limited marketing communications consistent with your choices.

Cookies & Analytics

We use cookies and similar technologies to operate our site and to understand usage. In particular, we use Google Analytics to collect information about your interactions with the site. Google Analytics collects data such as page views, time on page, and the website that referred you to us. Google may set its own cookies or read existing cookies. Data generated by Google Analytics may be transmitted to and processed by Google on servers in the United States.

To learn more about how Google collects and processes data, visit Google’s partner sites policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser settings to block cookies.

Information Sharing

We do not sell personal information. We may share information with:

• Service providers who assist us with website hosting, analytics, customer communications, and payment processing;
• Professional advisers (e.g., accountants, auditors) as needed;
• Authorities when required by law, to protect our rights, or to prevent fraud and abuse; and
• Other parties in connection with a business transaction (e.g., merger, acquisition), subject to appropriate protections.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

• Cookie controls: You can adjust your browser settings to refuse or delete cookies. Please note that some site features may not function properly without cookies.
• Analytics opt-out: Use the Google Analytics Opt-out Browser Add-on.
• Marketing preferences: You can opt out of marketing communications we send by following the unsubscribe instructions in those messages, where applicable.
• CCPA/CPRA (California): California residents may have rights to know, delete, correct, and opt out of certain sharing. We do not sell personal information.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

International Transfers

If you access our site from outside the country where our servers are located, your information may be transferred to and processed in jurisdictions with different data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page with a new “Last updated” date. If changes are material, we may provide additional notice.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at +1 (682) 448-5070.